Accessing our services
If you are having trouble accessing our services or require specific accommodations please contact Apex Graphics Inc. at
905-795-9575, emailing us at info@apexgraphics.com or by submitting the form below:
For assistance in completing this form please e-mail our Service Operations Manager, Christi Patterson or call 905-795-9575 x281.
In addition, you may use the following PDF form to submit your feedback:
Organizational commitment
Apex Graphics Inc. is committed to providing a barrier-free environment for our customers, employees, job applicants, and other stakeholders who enter our premises and access our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), Customer Service Standard, and the Integrated Accessibility Standards Regulation for Information and Communications, Employment, and Transportation, and eventually, for the Built Environment.
Our organization is committed to ensuring our compliance with accessibility legislation by incorporating policies, procedures, training for employees, and best practices. Our commitment to making our organization accessible to everyone includes the integration of accessibility legislation with our policies, procedures, and training.
Providing accessibility to services at Apex Graphics
Apex Graphics Inc. is a manufacturer of printed packaged inserts, outserts and other packaging components for various industries including Pharmaceutical, Contract Packaging, Health & Beauty and Consumer Goods, as well as Food.
The Company is committed to providing equal access to our services to all of our current and potential customers, including those with any type of disability.
We have developed an Accessible Customer Service Policy to govern how we provide services to persons with disabilities in Ontario.
Our goal is to ensure that the Policy and related practices and procedures are consistent with the following four core principles:
1. Dignity – Persons with a disability must be treated as valued customers who are as deserving of service as any other customer.
2. Equality of Opportunity – Persons with a disability must be treated as valued customers who are as deserving of service as any other customer.
3. Independence – Goods and services must be provided in a way that respects the independence of persons with a disability. To this end, we will always be willing to assist a person with a disability but will not do so without the express permission of the person.